Client Testimonials

“Professional Care Managers provide complete and individualized planning and management of care for the elder and chronically disabled and his/her family; utilizing professional experience and skills.”
Karen M.

“Thank you again for your advice and helping my friend take care of his mother’s situation. On the way to the airport my friend said, ‘Be sure to let Debra know how much we appreciated her help in resolving this situation.’ And I wanted to thank you again for jumping in especially on a holiday weekend and helping us out. Thanks again.”
Russell Simpson

“I thought that I would never become permanently disabled and be unable to work at the mid point of my career. All of my relatives live too far away to help me on a permanent basis. They all have peace of mind that I have ICS. to help me with my medical services, financial planning services, and counseling services. Debra Roidl, president of ICS. also helped me find a good realtor to sell my house because my disabilities prevented me from being independent. She also helped me find a wonderful retirement community where I am safe, comfortable and have my independence back. Another task Debra helped me with was to obtain disability and Medicare benefits.

I highly recommend ICS for all your medical, social, and financial needs.”
Carol A. Harrison, Toledo, Ohio

“The folks at Independent Care Solutions provided my Mom with excellent care. Being an out of town son, this gave me great comfort, knowing my mom was well looked after at all times.  Use of their services also gave me a contact for keeping aware of my mom’s medical condition at all times. The people at Independent Care Solutions are great. I highly recommend them!”
Brian Kest, Springboro, Ohio

“When I had to put my dad into a nursing facility I had no idea what I was doing or any siblings to help make decisions with. Deb Roidl was a Godsend. She was a liaison between the staff at the nursing home and myself and helped get issues dealt with that I was having difficulty with. She did the Medicaid application for me and even went to the hearing for me so I wouldn’t have to take time off work, which for me is a huge deal.

Anytime I was confused about what I should be doing or allowed to do versus what the home should be doing etc. I could contact her and she was always available. On more than one occasion she made phone calls and worked with the staff at the nursing home to help them better understand my father’s dementia.

I feel this went above and beyond what one might expect from a service such as hers. I highly recommend Debra for anyone contemplating putting a loved one in a nursing home. She can guide you from the very beginning and make what is an unpleasant experience for anyone to be as painless as possible”
Barbara J. Nelson, Oregon, Ohio

“Independent Care Solutions, enables me to live independently with pride and confidence. Both my Illinois family and I now have peace of mind – a priceless thing.

I have used this service for several years. My care managers treat me with respect and I have a warm, friendly relationship with both of them.”
Polly Johnson

“Thanks for all you have done and continue to do for Frank and his family. I am happily embracing the ‘in-law’ role and can step away, now that they have all stepped up. It’s a good feeling”
Susan